91PH Terms & Conditions – User Agreement and Payment Rules
Last Updated: 2026-08-17 | Applicable Market: Philippines
Please read these Terms and Conditions carefully before using 91PH. This page lays out the main rules for membership, payments, bonuses, account responsibilities, and acceptable use in clear Philippine English. It also covers deposit and withdrawal conditions and the Philippine payment options supported on the platform, so you know how your transactions are handled.
Full Terms and Conditions
1. General Rules
91PH is an online gaming and entertainment platform operated by 91ph N.V., a company registered in Curaçao with registration number 18698 and a registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao. The platform is licensed and authorized by the Curaçao government under Master Gambling Service Provider License number GLH-OCCHKTW0682862024. It is intended for players in the Philippines who are at least 21 years old and legally allowed to participate. By using the 91PH website or app, you confirm that you accept these Terms and Conditions. 91PH may update or revise these terms from time to time; if you continue using the platform after changes are posted, that continued use will be treated as your acceptance of the updated terms. We encourage you to review this page regularly so you stay informed about your rights and responsibilities.
2. Membership and Registration
To register an account with 91PH, you need to provide accurate and complete personal details, including your full name, a valid mobile number, and your date of birth. Each player is allowed only one account. If you attempt to create multiple accounts, 91PH may suspend or cancel them. The platform also reserves the right to close any account without prior notice if the information submitted during registration is found to be false or incomplete. For identity verification or KYC checks, you may be asked to upload a government-issued ID or other supporting documents. You are fully responsible for keeping your account password confidential, and sharing your login details with any third party is strictly prohibited.
3. Deposits, Withdrawals, and Payments
Under these 91PH terms, all financial transactions on the platform are settled in Philippine pesos (₱). The platform supports popular local payment channels, while the minimum and maximum deposit amounts follow the current platform guidelines and may be updated at any time. Withdrawal requests are normally processed within the stated turnaround time, but verification checks can add extra processing days. If suspicious or fraudulent activity is detected, 91PH may temporarily freeze the relevant account and funds. You may only use payment accounts registered under your own name; transactions through third-party accounts are not accepted.
4. Bonuses and Promotions
All bonuses and promotional offers on 91PH are subject to specific conditions, and each offer may carry its own wagering requirement. Once you accept a bonus, you cannot withdraw it directly before meeting the required wagering; any attempt to do so may result in the bonus being voided. Creating multiple accounts to claim the same offer or otherwise taking advantage of a promotion is strictly prohibited. When a promotion expires, any unused bonus is automatically forfeited without compensation. 91PH reserves the right to change, suspend, or cancel any promotional offer at any time. All bonus offers are available only to players aged 21 and above. Please play responsibly.
5. Gaming Conduct Policy
Under these platform terms and user policies, all gaming activity on 91PH must be conducted fairly and in good faith. Any attempt to manipulate the system through bots, scripts, automated software, or deceptive methods is strictly prohibited, and an account may be permanently closed once such conduct is verified. Game results are produced by a Random Number Generator through a neutral and transparent process. Players are also expected to avoid abusive, threatening, or harmful behavior toward other users or the platform. For any gaming-related dispute or complaint, the final decision rests with 91PH.
6. Liability and Limitations
91PH will not be responsible for any direct or indirect financial loss that results from using the platform, including losses tied to deposits, wagers, or withdrawals, because the risk of losing money in gaming remains with the user. The platform will take reasonable steps to limit the impact of technical errors, server downtime, or third-party service interruptions, but continuous and error-free service cannot be guaranteed. Each user is fully responsible for their own betting and gaming decisions. Any legal dispute will be resolved according to the applicable laws and the platform terms published by 91PH. Players aged 21 and above are reminded to use the platform for entertainment only, play within their personal limits, and never bet more than they can afford to lose.
7. Account Closure and Suspension
Under these terms, 91PH may suspend or permanently close any account if a user provides false information, commits fraud, operates multiple accounts, abuses bonuses, or engages in any deceptive activity. You may also request account closure at any time by contacting customer service. Before closure, we will try to return any valid balance according to the applicable process, but bonus funds are not refundable. As part of responsible gaming, users may voluntarily take a break or apply self-exclusion on their own account for a set period. For more details, please see our Responsible Gaming page.
8. Dispute Resolution
Under these platform terms, for any dispute or complaint, please contact our customer service team first, since most issues can be settled quickly and amicably. Once your complaint is filed, the 91PH team will investigate and respond as soon as possible, then take the necessary action. For disputes involving deposits, withdrawals, other transactions, or game results, the platform's logs and records will be treated as the final evidence. If the matter is not resolved through customer service, you have the right to file a complaint with the relevant regulatory authority. We are committed to maintaining a transparent and fair relationship with all users.
9. Privacy and Data Protection
For more details on how your personal information is collected, stored, and used, please read our Privacy Policy Privacy Policy, which is an integral part of these terms. 91PH never sells user information to third parties and uses it only for service improvements and legal requirements. We follow industry-standard encryption and security measures to protect your data. Users may request to view or delete their stored information, although some details must be kept for legal reasons while the account remains active. If you have any questions about our privacy practices, please contact customer service.
Ready to learn more or get started?
If you have questions about the terms, visit our FAQ page or register with 91PH to explore the platform. We cover deposits, withdrawals, and Philippine payment methods clearly so you know what to expect. Our team is committed to keeping your gaming experience secure and enjoyable, and we remind every player to play responsibly and only if they are 21 or older.
